“The most basic and powerful way to connect to another person is to listen. Just listen. Perhaps the most important thing we ever give each other is our attention.” -Rachel Naomi Remen
How effectively do we as managers listen? Communicating is a two way street where listening is vital. How many times have you talked to your supervisor about “apples” and yet he or she responded with a description of “oranges”? I often find myself tuning out conversations when I have gotten the jest of it. Did I miss something? Who knows. I have often considered myself to be a good listener, but was I really a good hearer instead? I dont think I have picked up on everything that was said because I wasn’t reading or listening to the whole conversation. I need to work at being keen to the non-verbal communications as well. This is something that I am tasking myself to do. Every morning we have a meeting at 9 am. This mornings meeting I will listen to the whole meeting and not just hear it.